1. Introduction
At Vanguard Studio, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
a. Information You Provide
When placing an order, creating an account, subscribing to updates, or contacting us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Communication preferences
b. Payment Information
Payments are processed securely through trusted third-party payment providers.
Vanguard Studio does not store your complete debit card, credit card, UPI, or banking information on our servers.
c. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Referral source
- Website usage statistics
d. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember customer preferences
- Analyse website performance
- Enhance user experience
- Measure marketing effectiveness
You may disable cookies through your browser settings, although certain features of the website may not function properly.
3. How We Use Your Information
We use your information for the following purposes:
Order Fulfilment
To process, manufacture, package, ship, and deliver your orders.
Customer Support
To respond to enquiries, support requests, and order-related questions.
Communication
To send order confirmations, shipping updates, service notifications, and important account information.
Marketing
With your consent, we may send newsletters, promotions, product launches, and special offers. You may unsubscribe at any time.
Website Improvement
To understand customer behaviour and improve our products, services, and website experience.
Legal Compliance
To comply with applicable laws, regulations, legal processes, and fraud prevention requirements.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only when necessary with trusted service providers involved in operating our business, including:
Print Fulfilment Partners
To manufacture and fulfil your orders.
Shipping and Courier Partners
To deliver your purchases and provide tracking updates.
Payment Processors
To securely process transactions.
Technology and Analytics Providers
To maintain website functionality and improve performance.
These providers receive only the information necessary to perform their services.
5. Print On Demand Fulfilment
As a print-on-demand business, Vanguard Studio works with trusted fulfilment partners to manufacture and ship products after an order is placed.
To fulfil your order, necessary customer information such as your name, shipping address, contact details, and order information may be shared with our fulfilment and logistics partners solely for the purpose of producing and delivering your purchase.
6. Data Security
We implement reasonable administrative, technical, and organisational safeguards to protect your information against unauthorised access, alteration, disclosure, or destruction.
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil orders
- Provide customer support
- Meet legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it is securely deleted or anonymised where appropriate.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Withdraw marketing consent
- Request information regarding how your data is processed
To exercise these rights, please contact us using the details provided below.
9. Children’s Privacy
Our website is intended for individuals aged 18 years and older.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.
10. Third Party Services
Our website may use third-party services, including:
- WooCommerce
- Payment gateways
- Shipping providers
- Print fulfilment partners
- Analytics tools
- Marketing platforms
These services operate under their own privacy policies and terms.
11. Changes To This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Vanguard Studio
Email: hello@vanguardstudio.in
Website: www.vanguardstudio.in
Our Commitment To You
- We do not sell your personal information.
- We only share information necessary to fulfil your orders and operate our services.
- We take reasonable steps to protect your information.
- We respect your privacy and your rights regarding your personal data.
Faith. Purpose. Impact.